Home – Privacy policy

Privacy policy

When using this website, SPECIJALNI INDUSTRIJSKI PROIZVODI d.o.o. may store certain information on the user’s device via cookies to enable the website to display information tailored to your needs. This notice provides detailed information about the use of cookies and similar technologies, methods for managing cookies, and how they are used on the SPECIJALNI INDUSTRIJSKI PROIZVODI d.o.o. website. Additionally, this notice includes a privacy statement informing our users and visitors of their rights and explaining how we use the data they choose to share with us.

Privacy Statement

By this statement, SPECIJALNI INDUSTRIJSKI PROIZVODI d.o.o. commits to protecting the privacy of our users and visitors of our website www.sip-zagreb.hr. Personal data is processed by SPECIJALNI INDUSTRIJSKI PROIZVODI d.o.o., Maksimirska cesta 98, 10000 Zagreb, VAT ID: 59223626418.

Questions regarding your personal data can be directed to us:

  • At our office address: Maksimirska cesta 98, 10000 Zagreb, Croatia

  • By email: sip@sip-zagreb.hr

  • By phone: +385 98 616 421

You can visit our website without providing personal data (without accepting cookies or filling out the contact form). During your visit, no personal data (such as name or other contact details) is collected unless you voluntarily fill out the contact form and submit it, thereby giving your consent to be contacted via the provided email address. Collected data will not be shared with third parties, except as required by law. All data will be deleted after the purpose for which it was collected has expired. Users have the right to withdraw their consent at any time by contacting us via the above methods. All collected personal data is used lawfully and in accordance with the purpose for which consent was given when submitting the contact form.

What data do we collect about you and how do we use it?

When you visit our website, our web servers and the Internet service providers we use collect certain information about your activities on our website, either automatically or with your consent (this applies when you fill out the contact form and provide us with your personal data). Data that is not collected automatically is stored on the device you use to visit our website (computer, tablet, mobile phone) through so-called cookies. Some of these cookies are automatically deleted when you leave our website, while others remain stored on your device, depending on your browser settings and the consent you have given.

What is a cookie?

Cookies are pieces of information stored on your devices by the website you visit. When you revisit the website, your web browser loads the data from the cookies associated with the visited site.
Disabling the use of cookies will not prevent you from viewing our website, but some features may not be available.
Your personal information is not accessible to our website unless you provide your consent – our website cannot access information for which you have not given permission, nor can it access the content of the device you use to visit our website.

Temporary cookies – Automatically deleted when you close your web browser.

Persistent cookies – Remain stored after closing the web browser (e.g., to remember login details).

First-party cookies – Allow the storage of data that can be reused the next time you visit the same website.

Third-party cookies – Used for advertisements from other websites (commonly for marketing purposes).

Cookies we use:

CookieLawInfoConsent -> Automatically deleted when you close your browser. Ensures functions without which the website could not be used as intended.

timezone -> Automatically deleted when you close your browser. Stores the time zone from which the user accessed the website.

Contact form -> Maximum duration of one year. Used to store personal data that the website user agrees to provide (full name, email address, phone number).

Google reCAPTCHA -> Maximum duration of one year. Used as a service to protect the website from SPAM.

How long does SPECIJALNI INDUSTRIJSKI PROIZVODI d.o.o. store your data?

Our website provides a contact form to make it easier for you to get in touch with us. When filling out this form, basic personal data necessary to successfully handle your inquiries, suggestions, or comments is requested and used exclusively for these purposes.

SPECIJALNI INDUSTRIJSKI PROIZVODI d.o.o. stores all personal data submitted by users through the web form in accordance with applicable legal regulations and ethical standards for the storage, reporting, and documentation of personal data. All collected data is used solely to process the inquiries, suggestions, or comments you submitted via the contact form. The retention period for this data is limited to the time necessary to address the reason for which you contacted us.

How do we manage the emails you send us?

The personal information you provide to us via the shared email of SPECIJALNI INDUSTRIJSKI PROIZVODI d.o.o. or by filling out the contact form is used exclusively to handle your inquiries, suggestions, or comments. You will receive a response to your questions within 30 days from the shared email address of SPECIJALNI INDUSTRIJSKI PROIZVODI d.o.o..

If we are unable to respond from the shared email, one of our employees will reply using their official email address within the sip-zagreb.hr domain. All our employees are regularly trained in the proper handling and protection of personal data.

Accessing and editing your personal data

Visitors to our website have the following rights at all times:

  • The right to access their data;

  • The right to be informed about the processing of personal data;

  • The right to be notified of correction, restriction of use, or deletion of personal data;

  • The right to data portability;

  • The right to withdraw consent;

  • The right to lodge a complaint;

  • The right to supplement or modify personal data if it is inaccurate or incomplete;

  • The right to deletion in cases such as the cessation of the purpose of processing, withdrawal of consent, or the filing of a complaint.

Each of these rights can be exercised by contacting us through any available contact information on our website. We will respond to your request as soon as possible, with a maximum response time of 30 days.

Protection of your data

To protect your personal data, we use physical, technical, and organizational security measures. We continuously upgrade our security technology. Additionally, we provide training to our employees on the importance of data confidentiality, privacy, and the protection of your data.

How can you disable cookies?

If you wish, you can disable the storage of cookies on your device; however, blocking all cookies may negatively affect the use of many websites, including this one. Cookie settings can be controlled and configured in your web browser. If you want to delete or disable cookies on your device, you need to update your browser settings (for instructions on how to delete or disable cookies, please refer to the help menu of your web browser).